Privacy Policy

Last updated: September 28, 2026

1. Introduction

Welcome to PawStudio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at paw-studio.com and our AI-powered pet photo transformation service (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Create an Account: Name, email address, password (encrypted)
  • Make a Purchase: Payment information (processed securely by Stripe - we do not store full card details)
  • Upload Content: Pet photos you upload to the Service
  • Contact Us: Any information you include in communications with us

2.2 Information Collected Automatically

When you access the Service, we may automatically collect:

  • Device Information: Device type, operating system, browser type and version
  • Usage Data: Pages visited, time spent on pages, click patterns
  • IP Address: Your Internet Protocol address
  • Cookies and Similar Technologies: Information collected via cookies, pixels, and similar tracking technologies

2.3 Image Data

When you create a portrait, the pet photo you choose is sent to our AI provider, OpenRouter, which passes it to Google's Gemini image model to paint your pet into the scene you picked. The app asks for your permission before the first photo is sent. We use your photos only to create your portraits and to show them in your gallery. We do not use facial recognition technology on human faces, and we do not analyze or store biometric data.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process your pet photo transformations using AI technology
  • Process payments and manage your credit balance
  • Create and manage your user account
  • Send you important updates about the Service
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve the Service
  • Detect, prevent, and address fraud, abuse, and security issues
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., OVHcloud for hosting, Backblaze for image storage, OpenRouter and Google for AI portrait generation, RevenueCat and Stripe for payments)
  • Legal Requirements: When required by law, court order, or government request
  • Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • With Your Consent: When you have given us explicit consent to share your information

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Service to you
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

Uploaded Images: Original and transformed images are stored in your account until you delete them or close your account. You can delete individual images at any time through your gallery.

Account Data: If you close your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing
  • Access controls and authentication
  • Regular security assessments
  • Secure cloud infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your information

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of your personal information
  • Opt-out of the "sale" or "sharing" of your personal information (note: we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

We honor Global Privacy Control (GPC) signals as a valid opt-out request.

7.3 European Economic Area (GDPR)

PawStudio is based in Estonia, a member of the European Union. If you are in the EEA, UK, or Switzerland, you have additional rights under GDPR:

  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority (for Estonia: Estonian Data Protection Inspectorate - Andmekaitse Inspektsioon)
  • Right to restrict processing

Our legal bases for processing include: performance of contract, legitimate interests, consent, and compliance with legal obligations.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve the Service. Types of cookies we use:

  • Essential Cookies: Required for the Service to function properly (authentication, security)
  • Analytics Cookies: Help us understand how users interact with the Service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

9. Third-Party Services

Our Service integrates with the following third-party services:

These third parties have their own privacy policies governing how they handle your information.

10. International Data Transfers

PawStudio is based in Estonia, European Union. Your information may be transferred to and processed in countries other than your country of residence, including the United States where some of our service providers are located. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information, including standard contractual clauses approved by the European Commission.

11. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about our data practices, please contact us at:

Email: [email protected]
General Support: [email protected]
Website: paw-studio.com

We will respond to your request within 30 days, or sooner as required by applicable law.

Terms of Service•Back to Home