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Find answers to common questions or get in touch with our support team.

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Our team is here to assist you with any questions or issues.

[email protected]

Frequently Asked Questions

How does PawStudio work?

PawStudio uses advanced AI technology to transform your pet photos into professional studio-quality images. Simply upload a photo of your pet, choose a scene or style, and our AI will generate a stunning transformation in seconds.

What types of pets are supported?

PawStudio works best with dogs and cats, but our AI can also handle other pets like rabbits, birds, and small animals. For best results, use a clear photo where your pet is the main subject.

How do credits work?

Each photo transformation uses 1 credit. Your first transformation is free when you sign up. After that, you can purchase credit packs: Starter (5 credits for $2.99), Premium (20 credits for $9.99), or Ultimate (50 credits for $19.99). Credits never expire.

What photo formats are supported?

We support all common image formats including JPG, PNG, HEIC (from iPhone), and WebP. For best results, use a high-quality photo with good lighting where your pet is clearly visible.

Can I use the transformed photos commercially?

Yes! You own the rights to your transformed images and can use them for personal or commercial purposes, including social media, prints, merchandise, and more.

How long does a transformation take?

Most transformations complete in 15-30 seconds. Processing time may vary slightly depending on the complexity of the scene and current server load.

What if I'm not happy with a result?

AI results can vary. If you're not satisfied with a transformation, you can try again with the same or a different scene. We recommend using clear, well-lit photos for the best results. Each attempt uses 1 credit.

How do I delete my account?

You can request account deletion by contacting us at [email protected]. We will process your request and delete all your personal data within 30 days, as outlined in our Privacy Policy.

Is my data secure?

Yes, we take data security seriously. Your photos are processed securely and stored with encryption. We never share your personal information with third parties for marketing purposes. See our Privacy Policy for full details.

Still have questions?

Can't find what you're looking for? Our support team is happy to help.

We typically respond within 24 hours